We offer free standard shipping on orders of $49 or more.
Orders under $49 ship at a flat rate of $5.99.
Please note that Trade-Up orders do not qualify for free shipping.
After placing your order, you will receive an order confirmation sent to the email address entered at checkout.
If you do not see the confirmation email, please check your spam or junk folder.
You can also log into your account at any time to view your order status.
If you experience issues related to Shop Pay, saved payment methods, or billing errors, please email Customer Support for assistance.
Most orders are processed and shipped within 1–2 business days. Business days are Monday through Friday, excluding federal holidays.
Orders placed before 5:00 AM PST may ship the same business day.
Orders placed after 5:00 AM PST typically ship the following business day.
Orders placed on Fridays, weekends, or holidays may require 1–2 additional business days for processing before shipment.
Once your order ships, delivery typically takes 3–5 business days.
In some cases, delivery may take up to 7 business days, depending on location, carrier transit timing, weather conditions, or seasonal volume.
Delivery time begins after your order has shipped, not from the date it was placed.
You may reply directly to your shipping confirmation email if you have questions about your shipment.
When your order ships, you will receive a shipping confirmation to the email address entered at checkout with tracking information.
You can also log into your account at any time to view your order status and tracking details once they are available.
If you do not see your tracking email, please check your spam or junk folder.
Carriers do not always scan packages immediately. Tracking updates may not appear until the package is closer to delivery. This does not necessarily mean your shipment is delayed.
If your package has not arrived within 7 business days after shipment, please email Customer Support with your name and order number, and we will assist you.
Please note that weather conditions, carrier delays, and seasonal volume may occasionally impact delivery timing.
Because orders are processed quickly, changes or cancellations are often not possible.
If you need to update or cancel your order, please email Customer Support as soon as possible.
Orders can only be modified before they are processed for shipment. Once an order has been processed or shipped, changes cannot be made.
Orders also cannot be rerouted to a new address once they are in transit. In those cases, you may need to contact the shipping carrier directly regarding delivery options.
Orders are shipped to the exact address entered at checkout, so please review your shipping details carefully before completing your purchase. If you use Express Checkout, please be mindful that the shipping address will defer to what you have saved.
If you notice an address error, email Customer Support as soon as possible. Address changes may only be possible before the order is processed for shipment.
If a package is returned to us due to an incorrect or incomplete address, we can either:
Please note that shipping costs are incurred once an order leaves our warehouse, even if free shipping was offered at checkout.
Available shipping options may include:
Shipping options vary by location and order details.
Estimated delivery timeframes are provided at checkout. These are carrier estimates and are not guaranteed.
Expedited shipping may be available by request, but is not always offered.
Please email Customer Support before placing your order to confirm availability.
Delivery timeframes for expedited services are carrier estimates and are not guaranteed.
Yes. We ship to select international destinations, including Canada, the United Kingdom, and countries within the European Union.
For the best shopping experience, please visit your regional store:
If you are located in one of these regions but do not see your country available at checkout, please email Customer Support to confirm availability.
If we do not currently ship to your country, you may sign up to be notified when we expand to new markets.
If your order says “Ships from Amazon”, shipping and delivery updates are handled directly through your Amazon account.
If your order says “ships from Keto-Mojo” or “Shipped by seller”, please use Amazon’s Contact Seller option and our team will assist you.
We accept returns on unopened products within 30 days of delivery.
Items must be unused and in their original sealed packaging to qualify.
For full details and exclusions, please review our Returns Policy.
Once a return is received and inspected, refunds are typically processed within 5–7 business days.
After the refund is issued, your bank or card issuer may take additional time to post the credit to your account.
You will receive an email confirmation once your refund has been processed.
If your product arrives damaged or appears defective, please email Customer Support with your order number and a description of the issue.
Photo or video evidence may be requested to help evaluate the concern.
For full details about coverage and replacement eligibility, please review our Warranty Policy.
Our team will guide you through the next steps to resolve the issue as quickly as possible.
Keto-Mojo provides a lifetime warranty on meter kits.
The warranty applies to the original purchaser only, and the meter must be registered before a warranty claim can be processed.
For full warranty terms and registration details, please review our Warranty Policy.
The Keto-Mojo GK+ blood glucose and ketone meter is ideal for individuals who want actionable insight into their metabolic data.
The GK+ is FDA-cleared for at-home blood glucose self-monitoring, making it appropriate for individuals who regularly track blood sugar levels. It also offers blood ketone testing for broader metabolic awareness.
It is particularly useful for:
With dual glucose and ketone testing in one device, the GK+ helps users observe how factors such as food choices, fasting, stress, and activity influence their metabolic markers, supporting informed, data-driven lifestyle decisions.
Each meter kit includes the meter, a lancing device, lancets, starter test strips, a travel case, and user instructions.
Exact contents and quantities may vary by kit. Please refer to the specific product page for complete details.
To begin testing, you need:
All kits include everything you need to begin testing. Additional test strips can be purchased separately as needed.
Yes. Blood glucose and blood ketone testing require different test strips.
Glucose strips and ketone strips are sold separately and are not interchangeable.
Only Keto-Mojo glucose test strips (brown) and Keto-Mojo ketone test strips (teal) are compatible with the GK+ meter.
Other brands are not compatible and will not function with the GK+ meter.
The number of test strips you need depends on how often you plan to test.
Many users test 1–3 times per day and adjust based on their routine and goals.
Test strips are sold in packages of 60, so you may wish to consider how long one box will last based on your expected testing frequency.
Keep the packaging sealed until use, and avoid exposure to heat, moisture, or direct sunlight.
Improper storage may affect the accuracy of your results.
The meter itself does not expire. However, certain testing supplies included in meter kits do have expiration dates.
Test Strips
Glucose and ketone test strips have an expiration date printed on each individual foil pouch. Shelf life varies based on manufacturing date and inventory rotation. For more information, see our Test Strip Expiration Page
Control Solution
Control solution has an expiration date printed on the bottle. Once opened, it should be used within 90 days or by the printed expiration date — whichever comes first.
Lancets
Lancets have a multi-year shelf life. The expiration date is printed on the packaging.
Always check the printed expiration date before use. Using expired testing supplies may affect the accuracy of your results.
The difference between the GK+ and GKI meters is primarily regional.
Both meters measure blood glucose and blood ketones.
The Glucose Ketone Index (GKI) is a calculated ratio based on your glucose and ketone readings. While the GK+ meter does not display GKI directly on the device screen, when connected to the MyMojoHealth app, the app can automatically calculate and display your GKI.
Please note that GK+ test strips and GKI test strips are not interchangeable. Be sure to purchase the strips designed specifically for your meter model.
The Keto-Mojo GK+ meter is highly accurate and meets FDA requirements and ISO 15197:2013 performance standards for blood glucose testing.
In performance testing, 95% of glucose readings fall within ±15% of laboratory reference values, demonstrating reliable and clinically validated accuracy.
When used as directed, the GK+ provides consistent and dependable glucose and ketone measurements to help you confidently monitor your metabolic data.
As with all finger-stick meters, small differences compared to lab tests or continuous glucose monitors (CGMs) may occur due to timing, hydration, temperature, and testing conditions.
Important tips:
For step-by-step instructions and a demonstration video, please visit our How to Test with the GK+ Meter Help Page.
It is normal to see small differences between fingerstick meter readings, laboratory tests, and continuous glucose monitors (CGMs).
These methods measure glucose in different ways and at different times. Factors such as timing, hydration, temperature, circulation, and testing technique can also influence results.
When used as directed, the GK+ meter provides accurate and reliable readings within accepted regulatory standards.
If you have concerns about your results, our Customer Support team is happy to help.
Error messages typically indicate a simple issue such as:
Most errors can be resolved by checking the strip, ensuring proper insertion, and retesting with a fresh strip.
For a full list, see our Error Code Explanations Page
Most customers do not need to use control solution during normal testing.
Control solution is typically used to verify that your meter and test strips are functioning properly, such as when opening a new package of strips or if results appear unusually inconsistent.
If you are testing as directed and your results seem typical for you, there is generally no need to perform control solution testing.
For detailed instructions, please visit our Control Solution Help Page.
MyMojoHealth is Keto-Mojo’s official mobile app that connects to the GK+ meter via Bluetooth.
The app automatically syncs your glucose and ketone readings, allowing you to view trends, track results over time, and export data for personal records or care discussions.
MyMojoHealth is available for compatible iOS and Android devices. See full details on the app download page.
Yes. The GK+ meter connects to the MyMojoHealth app via Bluetooth.
Once paired, your glucose and ketone readings sync automatically to the app.
Bluetooth must be enabled on your mobile device for syncing to occur.
Yes. The GK+ meter functions independently and does not require the MyMojoHealth app to operate.
You can test and view your readings directly on the meter. The app is optional and can be used if you would like to sync and track your results digitally.
Yes. The MyMojoHealth app allows you to export your glucose and ketone readings for personal records or to share with a healthcare provider, coach, or care team.
Export options are available within the app and can be used to generate reports of your testing history.
Keto-Mojo products may be eligible for reimbursement through HSA, FSA, private insurance, Medicare, or Medicaid, depending on your specific plan and documentation requirements.
Coverage and eligibility vary by provider and policy.
For detailed information about reimbursement, required documentation, and how to submit a claim, please visit our Reimbursement & HSA/FSA Help Page.
Yes. Keto-Mojo offers a military discount for eligible service members and veterans.
For details on eligibility and how to apply the discount, please visit our Military Discount page.
Only one discount or promotional code may be applied per order, unless otherwise stated. Discounts cannot be combined with other offers.
Still have questions?
Our Customer Support team is happy to help! Please include your order number when emailing us for faster assistance.
